Mine won't download video or audio and it just freezes the video every 30 seconds for like 3 minutes. I highly suspect BT are up to something but not sure.
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UK, same provider, same problem on the website. Unwatchable on any setting, freezing every 10s then buffering for 30.
Try with vpn (Hola extension for chrome) and you will know if BT is fucking with u.
A free VPN should do the trick. Set your location to Spain and it'll run smooth.